Shipping Policy – Snugtoppin

At Snugtoppin, we are committed to providing a smooth and efficient shipping experience for all our customers. This Shipping Policy outlines the details of our shipping process, including delivery methods, shipping costs, and delivery times. We want to ensure that your products are delivered quickly, securely, and in excellent condition, so you can enjoy your purchases as soon as possible.

1. Shipping Locations

We offer shipping to a wide range of locations, both domestic and international. As of March 10, 2025, Snugtoppin ships to the following:

  • Domestic Shipping: We ship to all 50 states within the United States, including addresses in South Bend, Indiana, and beyond.
  • International Shipping: We also offer international shipping to select countries. International shipping charges and delivery times vary depending on your location. Please contact us for more information on international shipping availability and rates.

2. Shipping Methods and Costs

To provide our customers with flexibility, we offer various shipping methods. During checkout, you can choose the shipping option that best fits your needs. Below are the general details of our shipping methods:

  • Standard Shipping: This is our most economical shipping method. Standard shipping typically takes 5-7 business days for delivery, depending on your location. Shipping costs for standard delivery are calculated based on the weight and size of your order and the delivery destination.

  • Expedited Shipping: For faster delivery, we offer expedited shipping. Expedited shipping generally takes 2-3 business days for delivery. The cost of expedited shipping will be higher than standard shipping and is calculated at checkout.

  • Overnight Shipping: If you need your items urgently, we also offer overnight shipping. Orders placed with overnight shipping will be delivered the next business day. This option is available for orders placed before 12:00 PM EST. Additional charges apply for overnight shipping.

Shipping costs are calculated at checkout, based on your order’s total weight and destination. We provide an estimated shipping fee breakdown before you finalize your purchase.

3. Order Processing Time

Orders placed on https://snugtoppin.com are typically processed within 1-2 business days from the time the order is confirmed. Please note that orders are not processed on weekends or holidays. If you place an order on a weekend or holiday, your order will be processed on the next business day.

Snugtoppin aims to ship your products as quickly as possible, but during peak shopping periods (such as holidays or sales events), there may be slight delays in order processing and shipping.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use the tracking number provided to track your order’s progress and estimated delivery date. If you experience any issues with your tracking information, please feel free to reach out to our customer service team at info@snugtoppin.com or call us at 574-647-9669.

5. Delivery Times

Delivery times vary depending on the shipping method selected, as well as the destination. Below are estimated delivery timeframes:

  • Standard Shipping: 5-7 business days within the U.S.
  • Expedited Shipping: 2-3 business days within the U.S.
  • Overnight Shipping: Next business day within the U.S.

For international orders, delivery times may range from 7-21 business days, depending on the destination and customs processing.

Please note that while we strive to meet these delivery timeframes, Snugtoppin is not responsible for delays caused by the shipping carrier or customs processes for international shipments.

6. Shipping Restrictions

  • PO Boxes: We are unable to deliver to P.O. Box addresses. Please ensure that you provide a valid street address for your shipping.
  • Incorrect Address: If you provide an incorrect or incomplete shipping address, we are not liable for delays or issues that arise as a result. Please double-check your shipping details before completing your order.
  • International Orders: International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival of the shipment in their country.

7. Lost or Damaged Items

While we take great care to ensure that your items are packaged securely and arrive safely, in the rare event that your order is lost or damaged during shipping, please contact us immediately. We will work with you and the shipping carrier to resolve the issue.

  • Damaged Items: If your item arrives damaged, please contact our customer service team within 7 days of receiving your order. You will need to provide proof of damage, such as photographs of the item and packaging. We will arrange for a replacement or refund, depending on your preference and product availability.

  • Lost Items: If your order is marked as “delivered” but you have not received it, please contact us within 7 days of the expected delivery date. We will initiate an investigation with the shipping carrier and assist you in resolving the issue.

8. Contact Us

If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact us: