Terms and Conditions

Effective Date: January 7, 2025

Welcome to Snugtoppin! By accessing or using our website https://snugtoppin.com (the “Site”) and purchasing our products, you agree to be bound by the following terms and conditions (the “Terms”). If you do not agree to these Terms, you should not use the Site or purchase products from us.

These Terms govern your access to and use of the Site, and apply to all users of the Site, including without limitation users who are browsers, customers, merchants, and content contributors. Please read these Terms carefully before using our services.

1. Use of the Site

  • Eligibility: You must be at least 18 years old to access or make purchases on the Site. By using the Site, you represent and warrant that you are at least 18 years of age or visiting the Site under the supervision of a parent or guardian.

  • Account Registration: You may need to create an account to purchase products on the Site. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access or use of your account.

  • Account Accuracy: You agree to provide accurate, current, and complete information when creating an account or placing an order. You must update your account information if it changes.

  • Prohibited Use: You agree not to use the Site for any unlawful, fraudulent, or prohibited purpose. You must not:

    • Violate any laws or regulations.
    • Distribute harmful or malicious software (viruses, worms, etc.).
    • Engage in any activity that may harm or disrupt the functionality of the Site.

2. Products and Services

  • Product Information: We make every effort to accurately display the products on our Site. However, we do not guarantee that product descriptions, pricing, or other content is error-free. We reserve the right to correct any errors or omissions, and to update the information without prior notice.

  • Product Availability: All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you via email and offer alternatives, a full refund, or the option to wait for restocking.

  • Pricing: Prices are listed in U.S. Dollars and are subject to change at any time. All taxes, shipping fees, and any additional charges will be calculated during the checkout process.

  • Custom or Personalized Items: If you purchase custom or personalized artwork, you acknowledge that these items are non-returnable and non-refundable, unless defective or damaged upon arrival.

3. Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase. This is not an acceptance of your order but merely an acknowledgment that we have received it.

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons such as:

    • Product availability issues.
    • Errors in product information or pricing.
    • Fraudulent or suspected fraudulent activity.

Your order will be considered accepted when we send you a shipping confirmation email, which will include tracking details for your shipment.

4. Shipping and Delivery

  • Shipping Options: We offer several shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your delivery address and preferred shipping method.

  • Delivery Times: Delivery times are estimates and are not guaranteed. For domestic orders, the estimated delivery time is 5-7 business days after processing, while international orders may take 2-4 weeks. Delivery times may vary due to shipping carrier delays, customs, or other unforeseen circumstances.

  • Shipping Address: You are responsible for providing the correct shipping address. We are not responsible for any delays, delivery failures, or additional shipping charges due to incorrect or incomplete address information.

  • Lost or Stolen Packages: Once a package is marked as delivered by the carrier, we are not responsible for any lost, stolen, or misdirected packages. If you experience a delivery issue, please contact the carrier directly to investigate.

5. Returns and Refunds

  • Return Eligibility: We offer a 30-day return policy on most products. Please see our Refund and Returns Policy for full details on how to return items and receive a refund.

  • Non-Returnable Items: Custom or personalized artwork, sale items, and products that have been used, damaged, or altered after delivery are not eligible for returns or refunds.

  • Refund Process: Refunds will be processed to the original payment method and may take 5-10 business days to reflect in your account. Please refer to our Refund and Returns Policy for more information.

6. Payments

  • Accepted Payment Methods: We accept the following payment methods:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
    • PayPal: Secure online payment option.

  • Payment Security: All transactions are processed securely via encrypted payment gateways. We do not store your credit card information on our servers.

  • Authorization Holds: Your payment will be authorized at the time of purchase, and the funds will be captured when your order is shipped.

7. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our Site, you consent to the collection and use of your personal information as described in the Privacy Policy.

8. Limitation of Liability

  • No Warranty: Our products and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the quality, accuracy, or availability of the Site or products.

  • Limitation of Damages: In no event will Snugtoppin or its affiliates be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from your use of our Site or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless Snugtoppin, its officers, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising from your violation of these Terms, use of the Site, or your violation of any rights of another person.

10. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website after any changes are made, you agree to be bound by the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Indiana, United States, without regard to its conflict of law principles. Any disputes or claims arising out of or relating to these Terms shall be resolved in the courts located in South Bend, Indiana.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Snugtoppin! We appreciate your business and are dedicated to providing you with high-quality products and exceptional service.